FAQs
Frequently Asked Questions
Find answers to common questions about our professional diesel tuning services
🔧 General Services
What professional tuning services do you offer?
We provide comprehensive diesel tuning solutions including ECU remapping, performance optimization, DPF solutions, and EGR modifications with 24/7 professional support and unlimited program licenses.
Do you provide 24/7 technical support?
Yes! Our certified technicians are available around the clock to provide expert assistance, troubleshooting, and technical guidance for all your tuning needs.
📋 Licensing & Programs
What does "unlimited program licenses" include?
You receive unrestricted access to our complete library of tuning programs, covering all major diesel engine types with no limits on vehicle quantity or installation frequency.
How does remote installation work?
Our expert technicians use secure remote access technology to install and configure tuning programs directly on your system, ensuring professional setup without the need for on-site visits.
⚙️ Technical Support
What if I experience technical difficulties?
Our 24/7 technical support team provides immediate assistance for any installation issues, software problems, or tuning questions through multiple contact channels.
Do you provide professional training?
Yes, we offer comprehensive training sessions and detailed documentation to ensure you can effectively utilize all our professional tuning tools and programs.
📞 Contact & Support
How can I reach your professional support team?
Contact our certified technicians 24/7 through our website contact form, direct email, or phone support. We guarantee rapid response times for all technical inquiries.
What information should I prepare before contacting support?
Please have your vehicle specifications, ECU details, any error codes or messages, and a description of the specific tuning requirements or issues you're experiencing.