Privacy policy

At Diezeltuner, we respect your privacy and are committed to protecting your personal information when you visit our website, purchase our software products, or use our services.

1. INFORMATION WE COLLECT

Personal Information

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment-related information
  • Order history and product preferences
  • Information provided during technical support requests

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Website usage data
  • Pages visited and time spent on the website
  • Shopping cart and session information through cookies

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and fulfill orders
  • Deliver digital products and services
  • Provide technical support and remote installation assistance
  • Communicate order updates and support information
  • Improve our products, services, and website functionality
  • Detect fraud and maintain platform security
  • Comply with legal and regulatory obligations

3. INFORMATION SHARING

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers including:

  • Payment Processors: Paddle, PayPal, and other secure payment providers
  • Shipping Carriers: For physical product delivery
  • Remote Support Platforms: TeamViewer and AnyDesk when technical assistance is requested
  • Service Providers: Required to operate our business and website

All third-party providers are required to maintain appropriate security and confidentiality standards.

4. DATA SECURITY

We implement industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure storage systems
  • Restricted access to personal information
  • Regular security updates and monitoring

While we take reasonable precautions to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.

5. YOUR PRIVACY RIGHTS

You may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Unsubscribe from marketing communications at any time

Requests may be submitted using the contact information below.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Maintain shopping cart and session information
  • Enhance user experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. GDPR COMPLIANCE

For customers located in the European Economic Area (EEA), we comply with applicable GDPR requirements and provide appropriate rights regarding the collection, processing, and storage of personal data.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

9. CONTACT INFORMATION

For privacy-related questions or requests, please contact us:

  • Email: Sales@Diezeltuner.com
  • WhatsApp: +44 7411-902-055
  • Telegram: @Diezeltuner
  • Live Chat: Available on our website 24/7
  • Address: 31331 Denham Rdg Ln, Wesley Chapel, FL 33545, USA

10. POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Updated: June 2, 2026

By using our website and purchasing our products, you agree to this Privacy Policy.